FAQ
How will riders charge the battery?
Any standard 3-pin wall socket
Either plug the bike in or remove the battery and charge elsewhere.
Can you have multiple batteries?
Yes, many customers require on site charging options, so choose more batteries.
Riders can swap their batteries within 10 seconds and get going.
How does the care package work?
The dealership for ONE MOTO and ONE Delivery, provide an annual care package in case of need.
Are telematics/software included?
You have the choice. All our vehicles are inter-connected and you can manage your fleet through our software/app. There is a monthly subscription charge for this of AED XX per vehicle.
How is sustainability measured?
The software monitors the green kms travelled and through an algorithm it records the CO, CO2 and hydro-carbon offsets. ONE MOTO also plants trees for every electric delivery bike ordered to be carbon positive in each city it operates.
Are you another delivery aggregator?
No, we aren’t here to compete with our customers. We provide the vehicles and services they need to operate cost-effectively, efficiently and sustainably.
What is the sign-up process?
Based on your current fleet and future projections, ONE MOTO can discuss the fleet size you’ll require, we’ll work out a package with you and agree terms. ONE MOTO will produce the vehicles for you, train your staff and riders for Free, and get you on the road asap.
Why are we offering such a deal?
We understand the devastating impact on F&B, retail, delivery has had over the past year and our customers have requested a solution. We identified the problems and are offering a solution to ensure we help local businesses and the service providers.